Privacy Policy for Friendtastic Records

Effective Date: September 01, 2023

Welcome to the world of Friendtastic Records! We cherish your privacy, and this Privacy Policy serves to elucidate how we gather, utilize, preserve, and safeguard your data when you explore our website or employ our app and services. By engaging with our Services, you express your understanding and consent to abide by the tenets of this Privacy Policy. If you diverge from these provisions or happen to be below the age of 18, we kindly request that you refrain from using our Services.

1. The Data We Gather and When

We procure and retain personal information when you:

• Grace our website with your presence
• Register on our website
• Bestow your musical creations upon us through our website
• Engage in payouts or payments through our website, or other specified means
• Extend invitations to others or have been summoned to utilize our PRO tools
• Establish contact with our customer support or engage with us through assorted channels
• Forge connections with us through third-party services
• Effectuate connections to third-party services via our platform
• Subscribed to our newsletters

Data at Registration

When you embark on your user journey, we may solicit the following:

• Username
• Artist appellation
• Password
• Mobile phone number
• Email address
• Residential address
• Postal code
• Country

Should you opt to employ third-party credentials like Google or Facebook for login purposes, you grant us the privilege to collect your authentication details and any additional information available on these platforms. Voluntarily, you may also proffer your Soundcloud, Instagram, and/or Twitter account usernames.

Musical Masterpieces and Creator Intelligence

When you entrust us with your musical oeuvres via our app or website, you submit:

• Audio files
• Titles of your tracks/albums
• Artistic cover designs
• Your artist name
• The names of the songwriters
• Monikers of other collaborators (if applicable)
• Information pertaining to your role (e.g., label, artist, manager, etc.)

Moreover, we amass data regarding the performance of your music on various distribution platforms.

User Engagement Data

As you interact with our Services, we gather information regarding:

• Your mode of interaction with our Service
• Content that you furnish
• Technical data encompassing URL information, location, session duration, cookie data, your point of origin within the ad ecosystem, IP address, and the specific device and network ID used to access or connect to our Service.

Transactional Data

Upon conducting payouts or payments via third-party service providers, we may obtain information like:

• Personal identification numbers
• Names
• Addresses
• VAT numbers
• Private or business classification (pertaining to payouts)

Data Sourced from Third-Party Channels

Intermittently, we integrate with third-party sources and may obtain information about you from these channels with your express consent. For example, if you “prelove” a Friendtastic Records release on Spotify, we may acquire data from Spotify concerning your listening activities.

2. How We Deploy the Data We Procure

We utilize your data for diverse purposes, including:

• Facilitating the administration of your account and provisioning of Services
• Tailoring and enhancing your user experience
• Ensuring the operational integrity of our Service and the development of novel products and features
• Analyzing your utilization of the Service and your interaction with our advertisements to foster sound business decisions
• Engaging in communication with you for Service-related inquiries or research, disseminating emails, notifications, text messages, or alternative methods of contact (per your previously granted consent)
• Engaging in direct communication, either by our own means or through our partners, for marketing and promotional endeavors via email, notifications, or other communication mediums (subject to your consent)
• Promoting our Service, both within and outside of our platform
• Processing your payouts, payments, and averting or detecting instances of fraud
• Enforcing compliance with this Privacy Policy, our Terms of Use, and any other terms to which you have assented, all the while safeguarding the rights, assets, and safety of Friendtastic Records, its users, or any other individuals, as well as preserving the copyright-protected content within the purview of our Service
• As specified in this Privacy Policy

3. Data Retention Duration

We retain your data as long as:

• You engage with our Services
• Legal obligations mandate the retention of your data
• Outstanding payments necessitate processing
• It is requisite for the detection and prevention of fraud, stream farming, or any criminal activities

4. Data Sharing Practices

We pledge never to disseminate or sell your personal data to external parties for their exclusive purposes. Our data sharing practices are exclusively governed by the requirement to furnish you with our Services and to facilitate the provision of services to us.

Music Platforms/Services and Collaborative Partners

The data you provide during registration and music uploads via our app and/or website is employed to deliver and facilitate our Service by conveying it to music platforms, services, and collaborative partners. When we convey music to these platforms, we furnish them with the following:

• Audio files
• Track/album versions (if applicable)
• ISRC (International Standard Recording Code) unique to each individual track
• UPC (Universal Product Code) unique to summarizing the release on a product level
• Track/album titles
• Artwork
• Artist name (including full name)
• Names of contributors (if applicable)

Payouts

When you request payouts, we share your email address, name, and phone number with our payout provider for the purpose of facilitating the payout process.

Marketing and Advertising

We may share your data with advertising partners to transmit promotional communications related to Friendtastic Records. Should you have consented to receive newsletters from us, you retain the ability to unsubscribe from these communications at your discretion, as demonstrated by the “unsubscribe” option at the bottom of our email correspondence.

Service Providers and Allied Entities

Intermittently, we may share your data with service providers to perform specific functions, process user data, and facilitate our Services, all in accordance with this Privacy Policy. In situations where third parties process user data on our behalf, such as hosting service providers, they are bound by security and confidentiality obligations commensurate with this Privacy Policy and applicable legal frameworks. Should third parties process user data autonomously, their data processing activities are circumscribed by their own Privacy Policy and applicable legal statutes.

In addition to the aforementioned, we may also disclose your data to third parties for the following limited purposes:

• Facilitating a merger, acquisition, or asset sale
• Complying with legal obligations such as court orders or subpoenas, when we hold the sincere belief that such actions are necessary
• Conforming to the mandates of mandatory applicable law
• Safeguarding the well-being of any individual
• Protecting the rights and assets of Friendtastic Records, including the enforcement of the Agreements and any other terms to which you have assented
• Addressing fraud and resolving disputes
• Mitigating security or technical issues
• Disseminating anonymized or pseudonymized data concerning Service utilization
• Extending permissions to other entities within the Friendtastic Records group, in consonance with the stipulations articulated in this Privacy Policy

5. Data Transfer Across Borders

For residents of Switzerland or the EEA, please be apprised that your data may be transferred and maintained outside the confines of your region. The destination country may not enforce data protection laws identical to those in your country of residence. However, should data transfer transpire, we ensure that your personal data enjoys protection in accordance with GDPR requisites. Contracts with involved parties are formulated to guarantee this safeguard.

6. Minors

Friendtastic Records refrains from enlisting users under the age of 18 and, as such, does not knowingly collect personal information from minors. If you happen to be the guardian of a minor below the age of 18 and discover that the minor has, nonetheless, submitted personal data to us, please do not hesitate to reach out to our Customer Support team. You may subsequently solicit access to any stored information or opt to cancel the Service.

7. Safeguarding Your Data

We accord the highest priority to your security. We steadfastly uphold administrative, technical, and physical safeguards with a view to shielding your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Recognizing that the Internet is not an infallible fortress, we advise you to prudently safeguard your username and password to thwart unauthorized access.

8. Your Rights, Contact Information, and Grievance Redressal

You are perennially entitled to access the data we hold pertaining to you, free of charge. You also possess the prerogative to request data erasure and the rectification or blockade of inaccurate personal data. In instances where we rely on consent to process your data, you retain the right to withdraw said consent at any juncture. Do not hesitate to get in touch with us!

To submit a request, kindly contact us through our Customer Support, providing your name, username, and the email address registered with us.

Should you find yourself dissatisfied with our data handling processes, please do not hesitate to reach out to us via privacy@friendtasticrecords.com.

If, however, you find yourself needing to file a complaint related to the processing of your data, you retain the prerogative to lodge a formal complaint with the supervisory data authority. The contact details of the Swedish supervisory data authority can be accessed here.

9. Amendments to the Privacy Policy

We reserve the right to effectuate modifications to this Privacy Policy. In the event of such alterations, we shall notify you either by displaying an announcement within our Service or by sending you an email. In the case of minor modifications, we shall simply update the Privacy Policy here. Please be sure to peruse the Privacy Policy meticulously. If you decline to continue using our Service under the revised Privacy Policy, we invite you to terminate your account.

10. Cookies

To enhance your experience and improve our Service and marketing endeavors, we, alongside our designated representatives, employ cookies and kindred technologies to store or extract information from your browser or device. While your web browser generally defaults to accept cookies, you retain the authority to alter these settings to eliminate or decline cookies. It is imperative to note that doing so may affect certain facets of our Service and lead to the impairment of certain functions. For mobile device users, options to curtail tracking and targeting in relation to advertisements are available. However, it is worth mentioning that we do not exercise control over these opt-out processes. Should you seek additional information regarding modifying your browser settings, please peruse www.aboutcookies.org. At times, we may also utilize pixel tags, which are deployed on select web pages. When these web pages are accessed, pixel tags produce a generic notice of the visit, enabling us to discern or decipher our cookies. They are often used in conjunction with cookies to monitor site activity from a specific device. If you elect to disable cookies, our ability to track website visits is confined to anonymous data.

Types of Cookies We Employ

1. Strictly necessary cookies – These cookies are indispensable for the operation of our site.
2. Analytical/performance cookies – These cookies enable us to recognize and count the number of visitors and observe how visitors navigate our Services. This information is invaluable in our quest to enhance our Service.
3. Mobile Device Identifiers and SDKs – On occasion, we collaborate with app developer platforms that employ mobile SDKs to collect data such as mobile identifiers (e.g., IDFAs and Android Advertising IDs) and information pertaining to the manner in which mobile devices interact with our Service and those who partake in our Service.

We extend our heartfelt gratitude for selecting Friendtastic Records as your musical companion. We remain committed to preserving your privacy and safeguarding your data, all while striving to provide you with a superlative user experience.